The global customer service industry grows rapidly every year. International companies constantly look for skilled agents to handle their customer communications. KBM IVT proudly offers the Customer Care BPO Training Programme. This one-month course is completely free. We partner directly with the Punjab Skills Development Fund (PSDF) to fund this initiative.
This intensive programme trains you specifically for the Business Process Outsourcing (BPO) sector. You will learn how to manage professional customer support operations for overseas employers. The curriculum focuses on essential skills for global job markets. You do not need years of experience to enter this high-paying industry. We give you the exact practical skills that modern BPO employers demand.
Industry professionals create our curriculum based on practical customer service processes. You won’t waste your time studying old-fashioned theories; instead, you’ll learn the best ways of communicating using modern technologies:
The BPO industry in Pakistan creates thousands of new jobs for young professionals. International businesses outsource their front-desk and support operations to save costs. This shift creates constant remote and on-site job openings for skilled customer care agents.
When you complete this training, you can join top international BPO firms. You can work as a customer support representative, chat agent, or technical support specialist. This path allows you to build a successful career and earn an excellent income right after graduation.
Enrolling in this PSDF-funded programme is simple, safe, and straightforward. We do not charge any registration fees or hidden costs at any stage. KBM IVT manages the whole application and onboarding process online for your convenience.
Certification for graduates is provided under the seal of the Punjab Skills Development Fund (PSDF). It is an authorised certification recognised by the government, which will add weight to your resume when applying for jobs with companies and on international job marketplaces.
Do not let this opportunity pass by to join the lucrative customer support field for free. Learn the communication skills needed to work with international customers.
Spaces for this fully funded one-month session are strictly limited, and classes fill up fast, so take the first step toward financial independence now.
If you have questions about your eligibility or the class schedule, you can chat directly with a helpful KBM IVT training advisor.